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Roadside Assistance in New Zealand

Updated over 2 weeks ago

Yes! We sure do. We offer 24 hour roadside assistance, contact us here

If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

All Mechanical breakdowns are covered by JUCY's relevant Roadside Assistance program and include the following;

• Engine faults

• Electrical faults

• Cooling system

• Vehicle recovery

All Non-Mechanical breakdowns are subject to the relevant call out fees and are not covered by Stress Free Excess Reduction Cover, for example;

• Out of fuel / incorrect fuelling of the vehicle

• Wheels and tyres

• Keys being lost, broken or locked inside the vehicle

• Flat batteries

• A breakdown as a result of damage caused in an accident, including salvage

If you have a breakdown and need assistance, please be patient with us as depending on your location and the time of day, it may take some time for our third-party roadside assistance provider to reach you.

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