JUCY branches

Australian locations

• Sydney branch move
• Adelaide branch
• Brisbane branch
• Cairns branch
• Darwin branch
• Gold Coast branch

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New Zealand locations

• Auckland branch
• Christchurch branch
• Queenstown branch

Pick up information

• Can I pick up after branch opening hours?
• Can I use an international driver’s licence?
• Can I park my personal vehicle at the branch during my rental?
• Do all drivers need to be present at pick up?
• Do you have a shuttle or airport transfer?

Drop off information

• Drop off Checklist
• Where to refill petrol and LPG
• Do I need to refill the LPG gas bottle?
• Do I need to drop off the vehicle full of fuel?
• Do I need to clean the vehicle before returning?
• Can I return early and will I get a refund?

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Manage your booking

• Velocity Frequent Flyer Frequently Asked Questions
• How do I make changes to my booking?
• Excess Reduction Options
• How do I pay for tolls?
• Can I check-in online?
• Public Holiday Surcharge

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