JUCY branches
Everything you need to know about pick up, drop off, and managing your booking.
51 articles
Drop off Checklist
Where to refill petrol and LPG
Do I need to refill the LPG gas bottle?
Do I need to drop off the vehicle full of fuel?
Do I need to clean the vehicle before returning?
Can I return early and will I get a refund?
Can I drop off my vehicle after the branch has closed?
Can I change my drop off location?
Velocity Frequent Flyer Frequently Asked Questions
How do I make changes to my booking?
Public Holiday Surcharge
Cancellation Fee
Excess Reduction Options
Contact Us
Do you allow your campers at festivals?
How do I pay for tolls?
Extra Items Australia
Unpaid Infringement Fees
Can I check-in online?
Adding an Additional Driver
Extra Items New Zealand
Can I use a debit card to hire my JUCY Wheels?
What is your minimum hire period?
Do you offer relocation deals?
Do I have to pay a deposit to hire from JUCY?
When does my Security Bond get released or refunded?
Are there additional charges if I pay by credit card?
Will I be charged for the kilometres I drive?
What are your payment methods?
Am I allowed pets in my vehicle?
Do you allow one way hires?
Flexible Booking Fee
What is a Premium Location Fee?